The European Accessibility Act (EAA) will apply to companies operating in any country with websites and Information and Communication Technology that a EU citizen can access. So for clarity, any business that provides goods or services accessible to EU consumers must comply with the EAA. Therefore, the EAA would apply to:
- Hospitality destinations such as a ski resort or hotel offering online booking to European visitors.
- Ecommerce companies that sell products to EU citizens.
- SaaS companies with web-based software used by EU customers.
- Mobile app providers with applications available in the EU market.
Are There Any Exceptions for EAA Compliance?
The EAA makes provisions for exceptions, notably for micro businesses- defined as companies with fewer than 10 employees and an annual revenue under 2 million euros. However, all businesses are encouraged to strive for accessibility to ensure their services are inclusive and accessible to all users.